In February, 2012 heavy snowfall hit Sarajevo, unseen for more than 50 years. State of emergency has been declared as the city has been cut off from the outside world, all roads were blocked, air and train traffic stopped for several days. Certainly this was something unusual, but what affected me much more was to see how the people reacted, or rather, how they did not reacted. They certainly did not start to panic, stress or pretend that something terrible happened. They did not start to complain, call for help, or rush to the stores elbowing others to fight to get that last loaf of bread. They just continued to live their lives, doing what they needed to do in these circumstances, cleaning the streets, their porch, entrances. And they did it all with a calm smile on their faces. After several years of war in the 90s, it certainly takes much more to stop them from smiling.