Photo by quinnanya, feature photo by Robert Scoble

After years of holding out, Starbucks will join every other cafe on Earth in offering free wi-fi starting July. If only some hotels would do the same.

When I lived in Korea, I was spoiled with free wi-fi at all the cafes – including Starbucks. It bothered me that I had to give them my visa number to do it, but that was easy to forgive when the result was unlimited wi-fi in a comfy place to work.

I schlepped my laptop to a Starbucks in Texas when I returned, ready to do some writing, and was unpleasantly surprised to find out U.S. Starbucks had yet to acknowledge that charging for wi-fi is just greedy. Because isn’t it?

I took a four day road trip from Texas to Washington early this year, and spent three nights in three different “cost efficient” hotels. Each and every one with free wi-fi. This July I’m going to be in L.A. for a conference, staying in as close to a luxury hotel as I’ll ever get. Internet? $9.95, and it doesn’t say how much time that buys (but it’s certainly not unlimited).

Are we at a point where we should expect free wi-fi from these places, or is it still just a bonus to be appreciated? Tell me what you think:

Should hotels and cafes be expected to provide wi-fi?

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About The Author

Michelle Schusterman

Michelle is a musician, writer, and teacher just trying to see the world while doing what she loves for a living. She's taught ESL in Salvador, Brazil and kindergarten in Suwon, Korea, and now she's a full-time freelance writer living in Seattle (just to keep the city alliteration going). She'll try pretty much any food once and believes coffee is its own food group.

  • greek_traveler

    I am a freelancer and I usually work from home or the library. When I want to change scenery, I head out to a cafe to work with my laptop.

    Lucky me, I live in Portland, OR where all cafes have free wi-fi and plenty of outlets to plug-in your laptop. With a great variety of small, neighborhood cafes all across town, I would never consider going to a Starbucks. So yeah, good for them but my first choice will always be the small cafe down the street over any Starbucks -free wifi or not-.

    The internet situation in hotels is very annoying, I agree. It also depends on the city. The biggest the city, the hardest to find a hotel with free WiFi. Usually the small hotels and motels offer free wifi but the bigger ones don’t. I never stay on big hotels though, so I don’t care too much about that.

  • http://joelrunyon.com/two3 Joel @ Blog Of Impossible Things

    The nicer hotel you stay at, the more they charge you for wifi. I’ve never understood thatl

    • http://www.lolaakinmade.com Lola

      @Joel – Yeh, me too!

  • CaoraRua

    I always feel myself very uncomfortable when I can’t find a place with free wi-fi around, so I gave up Starbucks in the UK and gave my preference to Coffee Republic, Costa Coffee and so on. Because, you know, in case of emergency I just need to get online!

    Also, I think airports must include at least some hours online in the ticket price.

  • http://www.sarah-park.com Sarah

    Not sure if I’d go so far as to say free wi-fi is to be expected…. but if there’s a cafe out there trying to charge, I’ll definitely take my business elsewhere. There’s too many great places out there offering this service for free that it just doesn’t make sense to pay, even if my coffee quality has to suffer a little.

  • http://www.kaleidoscopicwandering.com JoAnna

    Actually, Starbucks signed an agreement with T-Mobile in 2000 for ten years (ending June 2010) that locked them into charging for internet service. It was a decision that Starbucks made that, at the time, seemed like a smart idea – before anyone else was even offering service. Given Starbucks other strategic marketing plans, I’m sure they would have offered free wi-fi long ago if they could have, but they were bound by contract not to. I’m sure the folks at Starbucks are just as happy about this change as everyone else is.

  • http://matadortrips.com/ Hal Amen

    Show me the wi-fi!

  • http://matadortravel.com/travel-community/michelles Michelle Schusterman

    @greek_traveler – yes, this is one of the reasons I’m thankful to be in Seattle! Not all places have so many cafes to choose from.

    @Joel – I totally do not understand that either.

    @CaoraRua – airports should DEFINITELY be on the list! Thanks for mentioning them.

    @Sarah – that’s how I feel. I guess the reason I expect it is because so many businesses offer it already. And if a little indie coffeehouse can do it, why not Starbucks, right?

  • http://onceatraveler.com Turner

    Just try traveling in New Zealand – they may have internet most places, but usually charge by the data downloaded… insane.

  • Kathy

    For the first time at an out-of-town conference, I had free wifi at the conference hotel last spring. I think the problem with hotels like this is that they have so many business guests staying on their company’s dimes that they CAN charge for stuff like that. But I’m thinking it must change eventually as more and more places offer free.

    When I have a choice, I always choose the place with free wifi, which is really market capitalism in action, isn’t it?

    I think it’s interesting that Starbucks did this not long after McDonald’s did…

  • http://www.candicedoestheworld.com Candice

    I don’t think it should be mandatory, but it seems ridiculous for hotels not to have free WiFi these days…especially luxury ones. And like the others said, I’d be much more inclined to stay/eat/visit somewhere that had free WiFi.

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  • http://www.pharmacytechnicianblog.com/ pharmacy technician

    Great information! I’ve been looking for something like this for a while now. Thanks!

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