JetBlue Is Launching Its Cheapest Fare yet — but There’s a Catch

Additionally, beginning on July 20, any passenger within the US who books a fare other than Blue Basic will be guaranteed space for their carry-on. If for any reason the aircraft can’t adhere to this, JetBlue will issue a $25 travel credit that is valid for a year.

The lack of legroom and overhead bin space have been major issues for travelers, which is why JetBlue is trying to fix that. “We’re really excited to be offering this…first-of its-kind in the United States carry-on bag guarantee,” said Dave Clark, JetBlue vice president of sales and revenue management. “We think that makes our (standard economy) Blue Fare really strong.”

In a memo to its employees, JetBlue stated, “As customers return, we want to hold on to a little of this zen during the boarding process and make overhead bin space an expectation, not a gamble.”