Travel is defined by uncertainty these days. No one is completely comfortable booking their next flight, because we have no idea how the global health situation might look tomorrow. Qatar Airways is trying to give passengers peace of mind, and encourage them to book, by introducing a new flight change policy that might be the most flexible the world has ever seen.
In a press release dated May 14, 2020, the airline explained that it will allow travelers to change their flight dates and destinations as often as they need for free (new destinations need to be within 5,000 miles of the original one). Travelers will also be able to change their departure city as long as they are in the same country. No fare differences will be charged for travel completed by December 31, 2020.
Travelers also have the option of swapping tickets for Qmiles or travel vouchers with an added 10 percent value (valid for two years), or putting their existing ticket on hold for up to two years. And if a flight gets canceled, the airline will issue a full cash refund to passengers.
As airlines around the world slowly return to the air, Qatar Airways aims to fly to 52 destinations by the end of May and 80 in June.