Airlines are making big changes to get the public flying again. On Sunday, United Airlines announced that it was eliminating change fees on most of its domestic flights, and one day later, Delta and American airlines followed its lead, dropping the fee on most of their domestic routes, too.
“We’re permanently getting rid of change fees on standard, economy, and premium tickets for travel within the US [Continental US, Alaska, Hawaii, Puerto Rico and US Virgin Islands],” United’s CEO Scott Kirby says in a video posted on the airline’s YouTube page. “When we hear from customers about ways we can improve, getting rid of this fee is often a top request.”