I’m all for artificial intelligence and even look forward to the day I can have a nice chat with my toaster over a cup of coffee, but that doesn’t mean I want to spend my time listening carefully to voice recorded options.
You know who I mean. That annoying (usually) woman who tells you to wait until you’ve heard all the options before making a choice. Normally, that’s good life advice. This does not apply when you’re trying to get through to AT&T to find out why your bill is suddenly twice what you think it should be.
Enter Get Human!
An online listing of hundreds of companies worldwide with information on how to reach them by phone and how to quickly dial through the voice messages in order to talk to a real live human being.