Once Again, No US Airlines Win in the Global 'Oscars of Flying'

Singapore Airlines secured the runner-up position and also won the title of “World’s Best First Class,” as well as the “World’s Best Cabin Crew.” Organizers pointed to Singapore Airlines’ bespoke (and extremely luxurious) first-class suites, which earned top ranking in first-class comfort and inflight seat quality.

In third place was Cathay Pacific, which also won the award for “World’s Best Inflight Entertainment.” In addition to a long list of seat-back entertainment options, the airline also has technology like touch-free lavatories and mood lighting throughout the cabins.

While no US-based airlines won any awards on a global level, there were some North American- and US-specific awards. Delta Air Lines took home the awards for “Best Economy Class,” “Best Onboard Catering,” “Best Business Class,” and “Best Premium Economy Class” in North America, among others. United, American, and Southwest didn’t receive any awards, though Air Canada did win “Best Airline in North America.” Star Alliance, of which United is a founding member, won the “Best Airline Alliance” award.

The World Airline Awards doesn’t have judges, but instead, relies on survey information from thousands of global flyers. Skytrax covers all costs, airlines can’t pay to participate or submit themselves. The survey is done in more than 100 countries, with 325 airlines included in the global rankings.