The hospitality industry is getting a major overhaul in the COVID-19 era, and that even includes room service. To limit touchpoints and interaction between guests and staff, one hotel uses a room service robot called Rosé, whose sole job is to deliver goodies to your room.
Hotel Trio in Healdsburg, CA, is enlisting the services of Rosé the Robot to provide state-of-the-art service in the era of social distancing, delivering wine, or anything else your heart desires, right to your room. The robot can autonomously travel down hallways, onto elevators, and locate guest rooms while flashing a message en route that says, “I’m on a guest delivery.”
