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Dublin Airport’s Response to This Tweet Will Melt Your Heart

News Airports + Flying
by Eben Diskin Oct 20, 2020

Airports aren’t usually a source of calm, but the Dublin Airport is doing its best to cheer up one Twitter user. On Friday, Edmund Burke tweeted, “I am not ok. Feeling rock bottom. Please take a few seconds to say hello if you see this tweet. Thank you.” His bio also stated that he’s an aviation lover. Seeing the post, the airport reached out to attempt to brighten his day.

“Hi Edmund,” they wrote, “you are not alone. So many people are feeling exactly that way at the minute. Never forget that you are loved & there are people who care about you. We see you like 747s; here’s one just for you, along with a picture of dawn in Dublin. Sending you hugs from back home.”

Paul O’Kane, a spokesperson for Dublin Airport, told Travel & Leisure that the airport team was touched by Burke’s tweet. “On that basis,” he said, “we responded with a personal message for Edmund and a couple of images — a vintage picture of an Aer Lingus Boeing 747 at Dublin Airport, and an image of dawn over Dublin Bay — in the hope that it might in some way give him a tiny lift. We chose dawn as the sun always rises, even after the darkest of nights.”

Burke’s tweet has since received around 302,000 likes, and over 100,000 comments — many of which are notes of support and encouragement.

Burke revealed to the Sunday Times that he had been struggling with his mental health due to the pandemic and unemployment, but the airport’s tweet lifted his spirits. “I love jumbo jets,” he said. “I was really touched by that tweet.”

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