On a summer trip to Denver with friends, we endured a five-hour flight after two long delays. When we landed, our rideshare driver announced that his air conditioner had just stopped working. And this was during the middle of a summer heatwave.
When our group finally arrived at the Kimpton Hotel Monaco Denver — sweaty, exhausted, and a bit cranky if I’m being honest — we were handed a complimentary glass of wine. Over the next few minutes, I felt my shoulders drop, and I started getting into vacation mode. A complimentary happy hour, I concluded, should be a requirement for all my future hotel bookings.